Our philosophy of extreme customer focus is aptly defined by what Mahatma Gandhi said in 1890!!
“A customer is the most important visitor, on our premises.
- He is not dependent on us.
- We are dependent on him.
- He is not an interruption on work.
- He is the purpose of it.
- He is not an outsider to our business.
- He is part of it.
- We are not doing him a favor by serving him…
- He is doing us a favor by giving us the opportunity to do it.”